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Our Newsletter


Shipping & Returns

Shipping


We offer a next day delivery service on all orders placed before 12noon when the delivery address is with in England, Wales and Main land Scotland 
Out side of these areas but still in the UK the delivery time will be 2 day For Areas out of the UK the shipping time will be longer please see the table below for estimated delivery times and costings.  We offer a free text message or Email service which will alert you to the estimates 1 hour time slot of your delivery and if the time slot is not suitable it will allow you to alter the time slot to a time that is more suitable this service is free of charge.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

All return items must be returned in the original packaging and secured safely. If this is not done it will invalidate our returns policy.

If you need to return an item, simply contact us via our contact us tab.